Current Job Openings
Job Summary: |
A(n) Helpdesk Tier 1 Analyst job in Colorado Springs, CO is currently available through Belcan at one of our key HHS clients. To be considered for this role, you must have a 1-2 years of relevant IT experience.
Belcan's Government Solutions business unit is an information technology strategy and solutions organization focused on providing services that allow Federal Government agencies to deliver on the promise of technology. Belcan leads complex IT programs for Federal Government agencies in national security, defense, intelligence, health, and finance. Our mission is to deliver and support innovative solutions for large, complex Federal Government enterprises with a targeted focus on higher end differentiated services that solve mission critical client issues.
The Belcan FDA ORA Applications Helpdesk team is located in the Colorado Springs, Colorado area and provides world class service to our FDA customers. The Helpdesk Specialist is responsible for assisting our FDA ORA customers with any issues they may experience with the FDA ORA applications we support. FDA ORA Application support is provided year-round (24/7/365), and we are expected to be available to assist our customers when scheduled to do so. The candidate selected for this position will have strong technical / customer service skills and demonstrate the ability to work remotely to provide best-in-class customer experience. |
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Compensation:
We provide a competitive pay and benefits package. This position is offering a salary range of $18.00/HR Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.