Job Summary:

A Quality of Service Engineer job in Springfield, VA is currently available through Belcan at one of our key Federal Civilian clients.  To be considered for this role, you will have a bachelor's degree in a relevant field and 7+ years of relevant experience.

Job Duties:

1. QoS Implementation and Management:
   • Design, configure, and implement QoS protocols to prioritize network traffic and ensure optimal performance for voice, video, and data transmissions.
   • Monitor and adjust QoS settings to align with evolving operational needs and user expectations.
2. Network Performance Monitoring:
   • Utilize network monitoring tools to assess performance metrics, identify bottlenecks, and troubleshoot issues.
   • Conduct regular audits to ensure network systems meet established QoS standards.
3. Optimization and Troubleshooting:
   • Analyze network architecture and recommend improvements to enhance efficiency and reliability.
   • Resolve network-related issues promptly to minimize downtime and service disruptions.
4. Collaboration and Communication:
   • Work closely with IT teams, vendors, and stakeholders to implement best practices for network management.
   • Provide technical guidance and training to team members on QoS protocols and tools.
5. Documentation and Reporting:
   • Maintain detailed records of network configurations, QoS settings, and performance metrics.
   • Prepare reports on network performance and recommend strategies for improvement.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in network operations, with a focus on QoS implementation and management.
• Proficiency in networking tools and technologies, including QoS protocols, LAN/WAN architecture, and VoIP systems.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.

Preferred Qualifications & Skills:

• Certifications such as CCNA, CCNP, or equivalent.
• Experience with network security protocols and practices.
• Familiarity with government or enterprise-level network systems.